1 hard skill or competency (industry competency) for Quality Control Analyst II
Skill definition-Performing medical procedures conducted in a laboratory with proper equipment, supplies, and certified experts.
Level 1 Behaviors
(General Familiarity)
Cites examples of the laboratory tools and equipment used in medical testing.
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Level 2 Behaviors
(Light Experience)
Collects and processes patient specimens for testing in adherence to laboratory protocols.
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Level 3 Behaviors
(Moderate Experience)
Executes various laboratory testing procedures to evaluate and monitor medical conditions.
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Level 4 Behaviors
(Extensive Experience)
Evaluates departmental quality control programs to provide accurate lab testing.
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Level 5 Behaviors
(Mastery)
Creates quality parameters and indicators in evaluating and improving laboratory testing performance.
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12 general skills or competencies (Job family competencies) for Quality Control Analyst II
Skill definition-Monitoring and analyzing process conditions to accurately determine process performance and prescribe preventive actions.
Level 1 Behaviors
(General Familiarity)
Collects metric data points by applying statistical methods to process control activities.
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Level 2 Behaviors
(Light Experience)
Assists in designing and implementing the procedure for statistical process control.
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Level 3 Behaviors
(Moderate Experience)
Analyzes statistical process control to determine what data to collect to control processes.
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Level 4 Behaviors
(Extensive Experience)
Directs statistical process control programs to drive process feasibility and improvement.
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Level 5 Behaviors
(Mastery)
Champions the development of statistical process control programs to maintain process stability.
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Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Describes the change management basic principles and concepts.
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Level 2 Behaviors
(Light Experience)
Assists in the implementation of change management to identify process gaps.
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Level 3 Behaviors
(Moderate Experience)
Communicates procedural changes to prevent substantial delays in implementation.
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Level 4 Behaviors
(Extensive Experience)
Evaluates significant change activities to prevent crises and unfavorable events.
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Level 5 Behaviors
(Mastery)
Constructs a plan to provide strategic change management throughout the development lifecycle.
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8 soft skills or competencies (core competencies) for Quality Control Analyst II
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Cites examples of methods used to collect and compile information.
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Level 2 Behaviors
(Light Experience)
Applies techniques and tools to gather, organize, and archive pertinent information.
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Level 3 Behaviors
(Moderate Experience)
Analyzes employees' feedback to determine necessary changes to be implemented within our business.
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Level 4 Behaviors
(Extensive Experience)
Implements strategies to streamline the data collection process.
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Level 5 Behaviors
(Mastery)
Champions the adoption of advanced tools and methods to simplify the information-gathering process.
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Skill definition-Analyzing and improving existing processes and workflows to minimize process errors and streamline organizational efficiency.
Level 1 Behaviors
(General Familiarity)
Lists most common tools used for process improvement.
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Level 2 Behaviors
(Light Experience)
Uses metrics to track the effectiveness of process improvement initiatives.
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Level 3 Behaviors
(Moderate Experience)
Utilizes tools in explaining process improvement to allow teams to clearly understand the objectives.
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Level 4 Behaviors
(Extensive Experience)
Presents challenges and offers solutions to overcome barriers for improvements.
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Level 5 Behaviors
(Mastery)
Leads transformational change to restructure business processes and achieve organizational excellence.
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Summary of Quality Control Analyst II skills and competencies
There are 1 hard skills for Quality Control Analyst II, Laboratory Testing.
12 general skills for Quality Control Analyst II, Statistical Process Control, Change Management, ISO Standards, etc.
8 soft skills for Quality Control Analyst II, Gathering Information, Process Improvement, Standard Operating Procedures (SOP), etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Quality Control Analyst II, he or she needs to be proficient in Gathering Information, be proficient in Process Improvement, and be proficient in Standard Operating Procedures (SOP).